Total Satisfaction Guarantee

Total Satisfaction Guarantee

Get the Best with the Xerox Total Satisfaction Guarantee

One of the best reasons for working with Xerox for all of your office printing and document management needs is the inclusion of the Xerox Total Satisfaction Guarantee with your service or transaction. What this means is simple: If you are not totally satisfied with the office equipment delivered under the agreement, the company will replace it with either an identical replacement or, at their discretion, another model with comparable features.

This allows you to rest assured that you get exactly the function you expected out of your new printer equipment. For previously installed equipment, the Guarantee is effective for 1 year after installation. Contact us for more information about how this policy works or to ask questions.